Terms & Conditions
When ordering online you are deemed to place the order through our secure online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. This information is also available to view by logging into your account online using your password and username created on registration.
We may refuse to accept an order:
where goods are out of stock or no longer available;
where we cannot obtain authorisation for your payment;
if there has been a pricing or product description error; or
All prices include VAT (where applicable) at the current UK rates.
Although we endeavour to keep all prices and information within the Website up to date and accurate at all times, on occasion manufacturers and suppliers will make changes without prior warning, for which we reserve the right to make pricing alterations and changes to information displayed at short notice. if a pricing error occurs through the website or by quotation upon enquiry or point of ordering, we will endeavour to maintain the price for you, but in circumstances where this is not possible we reserve the right to inform you of this error, and if you wish to proceed, make the necessary amendments prior to processing your order. We charge separately for postage and packaging the appropriate rates are set out on this website and in addition will be clearly displayed online during searching and checkout stages.
Product Guarantees & Warnantess:
All product warranties and guarantees are provided solely by the product manufacturer and the UK importers. If you have a claim under warranty, the moment you contact us we will act on your behalf to pursue your warranty claim. On most occasions products deemed faulty under warranty will need to be returned to either ourselves or the manufacturer/importer for further inspection, but this will be done in the quickest time possible and treated as a matter of urgency. If good quality images are available we may be able to use these to come to a conclusion. All warranty claims must prove proof of purchase and must be discussed with us before goods are returned.